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Ing. Maroš Valach, PhD.
Identification number: 1223
University e-mail: maros.valach [at] uniag.sk
 
lecturer CSc.PhD. - Department of Public Administration (FESRD)
Chief official - Department of Public Administration (FESRD)

Contacts     Graduate     Lesson     Projects     Supervised theses     

Basic information

Basic information about a final thesis

Type of thesis: Diploma thesis
Thesis title:Assurance system of local public services in municipalities Kolíňany and Žirany
Written by (author): Ing. Kristína Péliová
Department: Department of Public Administration (FESRD)
Thesis supervisor: Ing. Maroš Valach, PhD.
Opponent:Ing. Martin Mariš, PhD.
Final thesis progress:Final thesis was successfully defended.


Additional information

Additional information about the final thesis follows. Click on the language link to display the information in the desired language.

Language of final thesis:Slovak

Slovak        English

Title of the thesis:Assurance system of local public services in municipalities Kolíňany and Žirany
Summary:The aim of the diploma thesis was to evaluate and compare systems of assurance local public services in municipalities Kolíňany and Žirany. The comparison took place in two levels: the first was the identification and evaluation forms of assurance services and the other was the comparison of the financial assurance services by benchmarking indicators. The work consists of four chapters. In the first chapter we focus on the theoretical background solving issues. Gradually we explained and defined the concepts of local government and its competences, services and public services, forms of provision public services, methods of efficiency and evaluating the quality of public services and we closed a chapter by explaining the essence of benchmarking. In the second chapter, we set main aim of thesis and specified partial aims to be fulfil. In the third chapter we indicate process, data sources and methods used in processing the diploma thesis. In the results of thesis, which is the fourth chapter, we characterized the municipalities Kolíňany and Žirany, we compared a form of assurance and financial assurance of local public services: restoration and maintenance of public green, repair and maintenance of local roads, repair and maintenance of public lighting, maintenance of local cemeteries and the collection, treatment and recovery of municipal solid waste and minor construction waste. Subsequently we evaluated citizen satisfaction with the provided of local public services. At the end of the chapter we are using the results obtained identified the key problems of municipalities on which we formulated suggestions for improvement. In conclusion, we notice attention to the importance of investment in modernization, which in the future will bring saving. Since each municipality allocates its funds differently, we see the importance of work on the necessity of learning municipalities to each other. Those municipalities can achieve efficiency of management and the satisfaction of its citizens.
Key words:local public services, benchmarking, public services

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