Innovation of different forms of ICT user support

Supervisor: Ing. Eva Oláhová, PhD.

Basic information

This page shows details on the project. The primary projects are displayed together with a list of sub-projects.

Project description:
The aim of the project is to innovate and improve the traditional and unconventional forms of support for ICT users with an emphasis on complementing and innovating an existing Helpdesk, improving contact assistance and ultimately increasing the security of existing information infrastructure for user work. The project's sub-goals are focused on specific FEM visible and invisible program and hardware support areas where new remote support features and capabilities are required.
Kind of project:
Rozvojový projekt IT ()
Centre of Information Technologies (FEM)
Project identification:
Project status:Completed
Project start date :30. 04. 2007
Project close date:
31. 03. 2008
Number of workers in the project:5
Number of official workers in the project: